Why Rewash Matters to Hotels
Every hotel housekeeping manager knows that linens sometimes get tough stains. It’s very important that their laundry provider has a solid plan for handling “rewash” — a second, intensive stain removal treatment for the small percentage of items that don’t come clean after a normal wash.
Inside the laundry, rewash can create a lot of headaches. It has to be separated from the rest of its batch. There’s often not enough to make a full load after a single day, so it has to sit in the plant until there is. And once it’s received the intensive stain treatment, there’s always a risk that permanently stained or damaged items will keep doing laps through the rewash cycle rather than getting retired from service.
Data-Driven Stain Management
At Wash Cycle Laundry, we’ve developed a system and a discipline about rewash. Everything gets tagged, timestamped, moved around the plant in bright red bins, and inventoried. If a customer of ours wants to know how many permanently stained pillowcases we counted during the second week of September, we can tell them. If we want to know whether Hotel A has more stains than Hotel B, we can tell that, too.
This isn’t just data for data’s sake. It means that our customers know where their linen is going, and it puts a number to every housekeeping manager’s intuition that “a few things will be stained” — but they shouldn’t be sending out search parties for duvet covers they purchased last month. We also have the data required to benchmark the linen lifetime of our customers’ linen against the industry average — and it looks pretty good.
Transparency Over Pretense
In an industry where trust is hard to come by, rewash is one of those things that separates providers who manage the problem from providers who pretend it doesn’t exist. We’d rather show you the data — stains and all — and have an honest conversation about what’s normal and what needs attention.
See how we serve hotels or request a quote to start a conversation.