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Building Strong Teams Through Meaningful Partnerships: Our Work with Lynn STAR

When we opened our doors in Lynn, we knew that building a great team would be essential to delivering the high-quality commercial laundry services our hotel, gym, salon, and spa customers depend on. For us, that means that we looked hard for community partners who could help refer job candidates to us, even if they came from non-traditional sources. Our partnership with the Lynn STAR Reentry Center has become one of the most rewarding aspects of our business operations. Ryan Beckett, an employment specialist at Lynn STAR, recently shared insights about our two-and-a-half-year collaboration, and his perspective really captures what makes this partnership work so well for everyone involved. Lynn STAR serves justice-involved individuals who are working to rebuild their lives, providing support with everything from substance use and mental health needs to employment connections and educational opportunities. When Lynn STAR’s director Stacie Bloxham first reached out to us back in 2022, she’d done her homework and recognized that our values aligned perfectly with theirs. Both organizations believe in second chances and fair chance employment – the idea that everyone deserves an opportunity to contribute meaningfully to their community. Since then, we’ve provided stable employment opportunities to about twelve STAR participants, and the results speak for themselves. These aren’t just jobs – they’re living-wage positions that offer the consistency and routine that’s so crucial during the reentry process. But what really makes this partnership successful is our willingness to accommodate the unique challenges that people in reentry face. Flexibility That Makes a Difference We’ve learned that supporting employees during reentry means being flexible in ways that traditional employers often aren’t. That might mean accommodating probation and parole schedules, providing time for medical appointments, or allowing scheduling flexibility for other essential programming. It’s not complicated – it just requires understanding that people’s paths back to stability aren’t always linear. The feedback we get from STAR participants consistently focuses on gratitude and the sense that we’re helping them get their feet planted firmly on the ground again. Ryan mentioned that the workplace camaraderie is strong, with team members from different cultural backgrounds learning from each other – some are even motivated to learn Spanish to better communicate with their colleagues. What strikes us most about this partnership is how it demonstrates that doing the right thing and running a successful business aren’t mutually exclusive. These employees bring dedication, reliability, and a genuine appreciation for the opportunity that translates into quality work. They understand the value of stable employment because they’ve experienced life without it. Our partnership with Lynn STAR has taught us that building a strong team isn’t just about finding people with the right skills – it’s about creating an environment where people can succeed, regardless of their background. When we provide opportunities for people to rebuild their lives through meaningful work, we’re not just helping individuals; we’re strengthening our entire operation and contributing to a more resilient community. The commercial laundry business demands consistency, attention to detail, and teamwork – qualities that our STAR partnership employees bring in abundance. Their success is our success, and their gratitude reminds us daily why this work matters beyond just getting linens clean and pressed.

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We’re leading the charge to reduce the environmental impact of laundry, and creating a launching pad into upwardly mobile careers for our cities’ most vulnerable residents. Learn more…

December 2023 – American Laundry News, Wash Cycle Laundry is a Groundbreaker with New Boston-Area Plant

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